{"id":369,"date":"2025-08-19T02:29:28","date_gmt":"2025-08-19T02:29:28","guid":{"rendered":"https:\/\/xtech-eng.com\/?page_id=369"},"modified":"2025-08-22T08:29:32","modified_gmt":"2025-08-22T08:29:32","slug":"chinh-sach-van-chuyen-en","status":"publish","type":"page","link":"https:\/\/xtech-eng.com\/?page_id=369&lang=en","title":{"rendered":"SHIPPING POLICY"},"content":{"rendered":"\r\n\t
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SHIPPING POLICY<\/strong><\/h1>\n

(Applicable to customers of XTECH ENGINEERING CO., LTD.)<\/strong><\/em><\/p>\n

I. Purpose<\/strong><\/h2>\n

To provide the best shopping experience, XTECH applies a nationwide free shipping policy<\/strong> for customers who meet the required conditions.<\/p>\n

II. Scope of Application<\/strong><\/h2>\n
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    Eligible Customers:<\/strong> Orders with a value of 500,000 VND or more<\/strong> and product weight under 2kg<\/strong>.<\/p>\n<\/li>\n

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    Coverage:<\/strong> Nationwide (Vietnam).<\/p>\n<\/li>\n

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    Effective Date:<\/strong> From January 1, 2020.<\/p>\n<\/li>\n<\/ul>\n

    III. Policy Details<\/strong><\/h2>\n

    1. Free Shipping<\/strong><\/h3>\n
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      Applied to all eligible orders purchased from XTECH.<\/p>\n<\/li>\n

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      Customers must complete 100% payment<\/strong> before shipping.<\/p>\n<\/li>\n<\/ul>\n

      2. Delivery Time (calculated from XTECH office)<\/strong><\/h3>\n
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        \u2264 20 km:<\/strong> Within 24 hours<\/p>\n<\/li>\n

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        \u2264 50 km:<\/strong> 2 \u2013 3 days<\/p>\n<\/li>\n

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        \u2264 100 km:<\/strong> 3 \u2013 5 days<\/p>\n<\/li>\n

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        \u2264 200 km:<\/strong> 5 \u2013 7 days<\/p>\n<\/li>\n

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        > 200 km:<\/strong> 7 \u2013 10 days<\/p>\n<\/li>\n<\/ul>\n

        The delivery team will contact customers in advance to confirm delivery time and address.<\/p>\n

        3. Conditions & Notes<\/strong><\/h3>\n
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        • Applies only to products purchased via xtech-eng.com<\/strong>.<\/li>\n
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          XTECH delivers only to the registered recipient. If recipient information changes without clear notice, XTECH reserves the right to decline delivery and request pick-up at the office.<\/p>\n<\/li>\n

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          For free shipping orders over 100 km<\/strong>, customers must provide ID\/Passport and a landline number for confirmation.<\/p>\n<\/li>\n

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          XTECH reserves the right to refuse delivery to unclear addresses, unsafe or hard-to-reach areas.<\/p>\n<\/li>\n

        • In case of force majeure (natural disasters, traffic restrictions, etc.), delivery time may be adjusted.<\/li>\n
        • If customers request to return goods after delivery to the agreed address, they will bear the shipping cost according to XTECH\u2019s rate table.<\/li>\n
        • For bulky or heavy products delivered to upper floors without elevators, customers must assist with handling.<\/li>\n
        • Road tolls, local access fees, or parking fees at buildings are borne by the customer.<\/li>\n
        • Means of transportation are decided by XTECH.<\/li>\n
        • During holidays and festivals, delivery schedules may change due to traffic restrictions; XTECH will notify customers in advance.<\/li>\n<\/ul>\n\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\n<\/div>\n\t\t<\/div>\r\n\r\n\t\t\n